Terms and conditions

Dialzilla (hereinafter referred to as the "Service") is a product of Lexico Telecom Limited. (Hereinafter, "we" and "us" refer to this company). We hold all intellectual and commercial rights to the Service, including its website and all related content.

By using this product, the individual or company (hereinafter referred to as the "Client") fully and unconditionally agrees to the terms of this Agreement. Failure to comply with these terms may result in the denial of Service.

We reserve the right to modify, add, or remove any part of this Agreement at our discretion. The latest version of the Agreement is always available on the Service website. These terms also apply to all future components and developments within the Service.

Responsibility

The Service must not be used for any illegal activities, including actions intended to harm Dialzilla, its clients, or third parties/companies. This includes, but is not limited to, spreading malicious code, executing DDoS attacks, or engaging in any other harmful activities.

Dialzilla is not responsible for any actions taken by the Client that affect us or third parties, nor for any losses the Client may incur as a result of such actions. Additionally, we are not liable for any equipment failures on the Client's side.

We do not guarantee uninterrupted service availability and are not responsible for any losses caused by service downtime.

We reserve the right to deny registration or terminate the Service (or any part of it) for any Client at any time, without explanation.

Using the Service

The Client shall utilize the Service provided by Dialzilla. Both the Client and Dialzilla acknowledge the mutual importance of planning adequate capacity to ensure efficient service provisioning.

Each party is responsible for procuring and managing, at its own expense, the necessary facilities or equipment required to route traffic to the designated handover point, in accordance with the specified requirements.

While we continuously strive to enhance the quality of our provided routes, the Client remains fully responsible for its customers and shall serve as the sole point of contact for any service-related matters.

Payment for Services

The Service shall be a prepaid facility and the fee shall be borne by the Client and charged "in advance." The lack of payment / sufficient amount on the Client’s balance to pay for the services can cause a suspension in the provision of the Service until payment is received in the required amount. The Client shall ensure the security of Service log-ins. Their unauthorized use by third parties shall not be the grounds for changing the value of an already provided service. Changes in the cost on the part of the Service shall be performed upon prior notification of the Client, sent 7 days before introduction of such changes, to the Client's electronic mailbox specified when his/her registering (or modified later). Non-receipt of a letter for reasons beyond our control shall not be the grounds for retaining the previous cost.

Personal Data

The Clients' personal data collected by the Service refers to=> Clients' name, an e-mail address and (in some cases) phone numbers. The Clients' personal data is collected by the Service for customer support, notifications and updates from the Service (such as=> financial, technical), as well as for security purposes, an audit and internal research of the service quality improvement. Personal data is stored on digital electronics devices only. Personal data is not transferred to any third parties, except for the cases of inquiries from state authorities.

Limitation of Liability

We shall not be liable to the Client for consequential, indirect, special, incidental, punitive, or exemplary damages for any cause of action, whether in contract, tort (including negligence, product liability, strict liability, or any other theory) or otherwise, except for in the event of a breach of any obligation or limitation with respect to the use or protection of confidential information and intellectual property. We shall not be liable or responsible in any way for the failure of calls to be completed, for any reason whatsoever or for no reason, including, without limitation, the failure of other network vendors to terminate such calls.

Force Majeure

Our obligations under this Agreement are subject to, and we shall not be liable for delays, failures to perform, damages, losses or destruction, or malfunction of any equipment or any consequence thereof caused or occasioned by, due to events that are beyond our reasonable control including, but not limited to, fire, flood, water, the elements, labor disputes, utility curtailments, power failures, explosions, civil disturbances, governmental actions, shortages of equipment for supplies, unavailability of transportation, acts or omissions of third parties.

General Provisions

This Agreement constitutes the entire understanding and agreement between the Client and us. None of the rights or obligations under this Agreement shall be assigned or transferred by the Client without the prior written consent.